General Business & Administrative Consulting

Dealing with complex systems, staff challenges, and constant compliance concerns? RCOM Consulting offers business operations and administrative consulting to help Kentucky-based organizations streamline processes, improve accountability, and reduce costly errors.

Whether you're managing a Medicaid-participating practice, a small law office, or a support service agency, we help bring structure, clarity, and oversight to your day-to-day operations.

Consulting Services We Offer

✅ Operational Process Review & Strategy

• Analysis of workflows, bottlenecks, and staff structure

• Recommendations to improve efficiency and reduce internal miscommunication

• Standard Operating Procedure (SOP) guidance for regulated environments

✅ Administrative Compliance & Recordkeeping

• Best practices for documentation, eligibility tracking, and reporting

• Internal audits to prevent future state compliance issues

• Tools for aligning with CHFS, KY Medicaid, or licensing requirements

✅ Staff Training & Oversight

• Internal policy training, onboarding checklists, and role clarity

• Support for team leads or office managers dealing with turnover or supervision issues

• Guidance on implementing a “paper trail” culture for accountability

✅ Business Planning & Organizational Support

• Help with strategic planning and internal business goal-setting

• Cost-saving recommendations tied to billing, scheduling, or documentation improvements

• Advising providers and office staff on what the Cabinet expects from well-run Medicaid-facing organizations

  Why Work With RCOM?

  • Decades of experience helping Kentucky organizations manage behind-the-scenes systems

  • Deep familiarity with state expectations, including Medicaid-facing administration

  • Practical advice, not theory—we offer real steps your team can implement fast

  • Local to Kentucky, trusted statewide

Struggling with workflow, staffing, or compliance headaches?
RCOM Consulting helps Kentucky organizations get back on track—with proven administrative solutions and operational insight.